Trust, security and transparency are fundamental issues in Anicare Oy’s business.

We apply the 2018 Data Protection Regulation to the processing of personal data that is partially or fully automatic. In this notice, we describe how we process personal information in our operations.

Purpose of the proceedings, legal bases and sources of information

We serve corporate or private customers. For this reason, as an administrator, we mainly process personal data that we have obtained in the course of our cooperation or customer relationship with a company or community. Therefore, in addition to our own employees, those registered for Anicare Oy’s services are our corporate customers, private customers, potential future customers or users of our website. The information is obtained from the company or the personal customer themselves.

In our operations, we process personal data for the following purposes and on the following grounds:
1. To manage our customer relationship under our contract.
2. To manage our customer relationship to deliver services and orders under contract.
3. To manage our customer relationship, to develop the service experience and to market our services on the basis of the legitimate interest or consent of the data controller/administrator.

The data is processed only by those persons whose duties at Anicare Oy include the processing of such data.

We disclose your information to third parties when it is necessary for the operation of the service or product. The data may be disclosed for direct marketing purposes, unless prohibited by the data subject.
Anicare Oy may use external service providers, such as technical telephone support, in which case Anicare Oy may transfer personal data to service providers who process personal data on behalf of Anicare Oy as processors.

Data may be transferred outside the EU and the EEA within the framework of the legislation.

Rights of the data subject:
1. Check and update their personal data (right of inspection and rectification).
2. Oppose the use of their information e.g. customer communications and marketing (right of prohibition).
3. Request the deletion of their data from our systems (right to delete data).
4. File a complaint with the Data Protection Officer if there are any shortcomings or irregularities in the processing.

The best way to check, correct, delete and oppose the use of your information is to contact Anicare Oy’s data protection officer by e-mail.

Contact information for the Data Protection Officer: Kaisa Sarkkinen kaisa.sarkkinen@anicare.fi

Contact of Anicare Oy’s website and online store

We record conversations and purchases made through contacts and / or e-commerce for customer service and improvement, and to improve our operations and services.

We store personal information (name and the e-mail address) collected through the contacts in our register and process them with confidence and security, and we do not transfer or disclose them for other use or to other parties.
We will retain the information received through the contact form on the site for a period of six (6) months, after which the information will go to an archive that will be permanently emptied semi-annually.

Anicare Oy website cookie policies

A cookie is a small text file that a website stores on your computer or mobile phone when you visit Anicare websites. We use cookies on our website to provide services on our website. Cookies also transmit user information from the site to the owners of the site.

Cookie policies:
The Website uses Google Analytics, provided by Google to help you track website usage. For this purpose, Google Analytics uses cookies, which are text files stored on a user’s computer.

The information generated by cookies from your use of this website, including standard Internet login and visit data, is transmitted to and stored by Google on servers in the EU and the United States. We never send any personally identifiable information to Google.

Google adheres to the EU-US Privacy Shield. Google may disclose the information collected by Google Analytics to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. According to the Google Analytics Terms of Service, Google will not associate the IP addresses of registrants with any other data held by Google.

You can prevent the use of Google Analytics cookies by downloading and enabling the Google Analytics Opt-out Browser Add-on.

If you choose to delete cookies, you are also removing some of the functionality of our online service, which may result in the pages no longer performing optimally. Therefore, if you want a good service experience on our website, we do not recommend blocking the use of cookies.

Due to the development of the services and changes in legislation, we reserve the right to change the privacy statement. Significant changes to the privacy statement will be notified to registered customers when the terms are updated.

This Privacy Statement supersedes the previous Registry Statement.